TERMS AND CONDITIONS OF SALES
1. CONCLUSION OF THE CONTRACT
At the time of placing an order, the customer acknowledges having read the general conditions of sale stated in this section. He expressly declares to accept them. These general conditions of sale apply to the existing commercial relations between QUADRATOfitlife.com and the customer, both parties accepting them without reservation.
1- The customer can choose online items from the QUADRATOfitlife product range by going to www.QUADRATOfitlife.com and in-quadrato.ch, in-quadrato.com collecting them in a "basket" by clicking on the "add to basket" button.
2- By clicking on the button "order and pay", the customer agrees to buy the items that are in his basket and approves these GTC. The refusal of a package is not a right of withdrawal, any package refused without justification from the customer will be charged to the customer.
3- The order confirmation sent immediately by QUADRATOfitlife to the customer after the order by means of an automatic email proves that the order (confirmation of purchase) of the customer has reached QUADRATOfitlife.com, in-quadrato.ch and in-quadrato.com
4- If an ordered item is not available (out of stock) QUADRATOfitlife reserves the right to modify the order with the customer's agreement. The customer is informed by phone or email.
2. CONCLUSION OF THE SALE, PAYMENTPay securely with the majority of current credit and payment cards. Payment transactions are highly secured by Stripe.
The data is secured by SSL encryption. Accepted credit cards are reported during the payment process. The account of your credit / debit card will be charged the amount of the order validated.
Credit card data is not accepted by E-Mail for data protection reasons. Our responsibility is not engaged in non-required transmissions of credit card data.
To place an order, you must be 18 years old or older. We will need your name, first name, home address for delivery, e-mail address and phone number.
- The buyer will have to select the desired products from the menu that will be suggested in the site by specifying: The flavor, size, color for each product before placing them in the basket.
- The buyer will then have to complete the following steps by providing: The delivery address, the e-mail address. He will be asked to check the order and choose the method of payment.
- The order has been placed. The buyer will receive a confirmation of them order by e-mail.
3. LESS THAN 18 YEARS
This website is not intended for children under 18 years old. For a child under 18 to get our products will require parental approval by e-mail that will be followed by verification of their identity.
The products sold are presented on the website www.QUADRATOfitlife.com , in-quadrato.ch and in-quadrato.com at the time of sale. Product characteristics, prices, size, illustrative images and photos are shown for information only.
Prices are in Swiss francs (CHF) including VAT. The prices applied will be those appearing on the site on the day of the registration of the order.
6. PRICES AND DELIVERY FEES
The shipping costs are in CHF and are added in the "basket" section of the order form.
Delivery charges for an order of minimum:
CHF 15.- are CHF 6.- Delivery is offered from CHF
90.- QUADRATOfitlife uses the Swiss Post for deliveries to
Switzerland and Liechtenstein.
Swiss Post guarantees delivery in 2-3 business days. Order value lower than CHF 90.-: CHF 6.- Shipping costs, at customer's expense
Order value from CHF 90.-: Free shipping!
7. DELIVERY AND DELAY
The products are sent to the delivery address indicated by the customer during the ordering process. We deliver to Switzerland, Liechtenstein, by Swiss Post. The ordered items are usually delivered within 24 to 72 hours working days upon receipt of payment. The delivery made, the goods are under the full responsibility of the purchaser. QUADRATOfitlife can not be held responsible for the non-fulfillment of the delivery time in case of strikes, problems of postal services or delay in the delivery of postal services. We are not responsible for errors in entering your delivery address. In this context, all the actual costs incurred for forwarding will be borne by the customer.
In the event of a delivery delay of more than three days, we suggest that you check the parcel tracking and contact Swiss Post directly.
In case one of the products ordered is out of stock, the order will be delayed. An estimate of the delivery time will be sent by email and will require your confirmation.
8. LOSS OR THEFT OF THE PARCEL
We decline any responsibil
We decline any responsibility in case of loss or theft of the parcel or error made by the post office or postman, who would leave the package outside your mailbox or in front of the door.
In this case please contact the Swiss Post Office.
9. PROTEST AND DAMAGE DURING TRANSPORT.
When receiving the package, the customer must immediately check the contents of the package. In case of defective or damaged items by the carrier, the customer has the right to claim by email to [email protected] within two days upon receipt of the goods or directly to the Post Office. Return charges are the responsibility of the customer.
10. RIGHT OF RETURN
In Switzerland, no right of return is officially provided if no defect is found. For food products, sports nutrition, vitamins and minerals, for hygienic reasons, in accordance with the regulations on the protection of consumer health, it is not possible to return the product. This same rule applies in specious cases such as "the taste does not please" or if the customer has made an order error.
For articles, clothes or accessories, if the size should not be suitable The exchange is free within 3 days, receipt of the order. Return costs to QUADRATOfitlife are the customer's charge. The items to be exchanged are indicated on the return slip with the size cor of your corresponding exchange. Your items must be returned in their original packaging with labeling and in perfect condition. Be careful not to detach the labels. If label is removed or detached, the exchange will be refused.
The products listed in the "promotions" or "sales" selection are neither refundable nor exchangeable.
11. PROTECTION OF CUSTOMER'S PERSONAL DATA
QUADRATOfitlife respects your privacy and is committed to ensuring the protection of your personal data and does not transmit any data to third parties. All data is treated in the strictest confidence. We reserve the right to use information about the purchasing behavior in an anonymous form for commercial purposes.
12. USE AND TAKING OF SUPPLEMNETS
The proposed nutritional supplements are not drugs. Product descriptions, instructions for use and advice are for information only and are based on data provided by the manufacturer or scientific articles. We can not guarantee the completeness or accuracy of the data. These elements do not replace medical or pharmaceutical advice. For any damages whatsoever arising directly or indirectly from the use of the information given by "www.QUADRATOfitlife.com", no liability will be taken by QUADRATOfitlife. Read carefully all the information provided with the products and consult your nutrition advisor if you have any questions. Please follow the instructions on the packs of nutritional supplements Keep dietary supplements out of the reach of children.